Hong Kong
Free Delivery over HK$300 to SF Station / Lockers / Stores
- Less than HK$300 only HK$16 Delivery fees
Free Delivery over HK$500 to Residential/Commercial Area
- Chilled delivery not available
- Extra Delivery Fees will be charged for order over 4 KGS
Free Chilled Delivery over HK$800.-
- Deliver to all major residential / commercial / industrial addresses
- Cannot deliver to SF Stations / Lockers / Convenience stores
- Extra Delivery Fees will be charged for order over 8 KGS
- Chilled delivery available
Macau Free Delivery When Purchase up to HK$200.-
- Free Shipping to eBuy.mo Stations / Lockers (Purchase below HK$200 First 20 KGS HK$5.-)
- Purchase up to HK$600, courier Delivery to address
* Max 3 KGS (First 3 KGS Free of Charge, Extra HKD15/KG will charge if over 3 KGS)
- Provide Mon to Sat on site delivery
*Chilled delivery services not available
Mainland China Delivery fees
* HKD30 for 1st KG and HKD7 for any additional 0.5KGS
* Retail price included Customs clearance fees to Mainland China
* Cottage Cheese or Budwig Set / Chilled Items are not deliverable
For delivery terms and conditions, please see below:
Information / Delivery Method (Hong Kong / Macau / Mainland China / Overseas)
Shampoo
Shampoo Hong Kong | Natural & Vegan Hair Care by Concern
Shampoo is the everyday step that cleans the scalp and hair, and the right formula keeps the scalp comfortable and the hair easier to manage. This category selects natural and vegan hair-care brands imported from the UK and the USA, covering oil control, flake-prone scalps, sensitive scalps, dry or damaged hair and colour care — for Hong Kong and Macau shoppers who want plant-based formulas and fewer harsh ingredients.
Featured brands
Faith in Nature (UK): vegan shampoos made in the UK, free from SLS/SLES, parabens and artificial colour, with tea tree, fragrance-free, rosemary, lavender & geranium and other options.
Andalou Naturals (USA): imported from the USA with fruit stem cell science, featuring argan stem cell and lavender & biotin shampoos.
Also available: deep-cleansing, volumising, intensive-moisture and colour-repair formulas, so you can choose by scalp and hair type.
Five reasons to shop with us
- Formulas grouped by concern: oil control, flakes, sensitive scalp, damage and colour care
- UK and USA imported brands; ingredients as shown on each product page
- Fragrance-free, tea tree and vegan options for sensitive scalps
- Free HK shipping over HK$300 and Macau shipping over MOP$200
- Mong Kok and Macau stores for hands-on shopping — genuine products backed by the No Fakes Pledge
How to choose shampoo by scalp and hair type
Start with your scalp, then consider your hair. The table maps common concerns to formula directions in this category; always check the product label for ingredients and directions.
| Concern | Formula direction | Examples in this category |
|---|---|---|
| Oily scalp, flat roots | Deep-cleansing, oil-control | Deep-cleansing shampoo, lemon tea tree shampoo |
| Flakes, itchy scalp | Tea tree, rosemary | Tea tree shampoo, rosemary shampoo |
| Sensitive scalp, fragrance sensitivity | Fragrance-free, gentle | Fragrance-free shampoo |
| Dry or damaged hair | Moisture, botanical oils | Intensive-moisture shampoo, shea & argan shampoo |
| Colour-treated hair | Colour-repair | Colour-repair shampoo |
| Fine hair wanting volume | Volumising | Volumising shampoo |
Shampoo water, shampoo and shampoo essence
“Shampoo water” (洗頭水) is the everyday Hong Kong name, while shampoo and shampoo products are the retail terms; all three describe the same cleansing product. Choose by formula and label.
Reading the formula: SLS-free, vegan and natural origin
Formula words matter more than scent. The table lists common label terms and examples stated on brand pages; actual ingredients and ratios follow each product page and pack.
| Label / term | What it means | Examples in this category (brand-page claim) |
|---|---|---|
| SLS / SLES-free | No common sulfate surfactants | Faith in Nature brand page states no SLS or SLES |
| Vegan | No animal-derived ingredients | Faith in Nature (UK Vegan Society registered), Andalou Naturals (vegan-friendly) |
| Natural origin | Mainly plant-based ingredients; share varies by product | Faith in Nature brand page states up to 99.5% natural origin |
| Fragrance-free | No added fragrance, less scent stimulation | Faith in Nature fragrance-free shampoo |
| Colour-repair | For colour-treated hair; helps reduce fading | Colour-repair shampoo |
If your scalp is sensitive or damaged, start with a simpler formula and avoid strong fragrance or alcohol; you can try products in our stores first.
How to wash your hair: method and daily care
Shampoo cleans; the right method reduces scalp irritation and hair friction. The steps below are general guidance — seek medical advice if scalp discomfort continues.
- Wet hair and scalp fully with warm water.
- Lather a suitable amount in your palms and apply to the scalp and hair.
- Massage the scalp with fingertips for 1–2 minutes; avoid using nails.
- Rinse thoroughly; repeat once if your scalp is oily.
- Apply conditioner from mid-lengths to ends only, then rinse clean.
This page provides retail information only and is not medical advice. Pregnant or breastfeeding women, people with scalp wounds or long-term conditions should consult a doctor before choosing; if redness, hair loss or severe itching persists, seek medical advice. Last updated: 2026-11-11.
Buying in Hong Kong and Macau
Order online or visit our Mong Kok and Macau stores; HK orders over HK$300 and Macau orders over MOP$200 ship free, and any shortfall is shown at checkout. See the shipping and returns terms for details.
Related categories and further reading
- Hair wash & care: the parent category for shampoo, conditioner, hair colour and scalp care.
- Grocery, health & beauty: browse other personal-care categories.
- Brand pages: Faith in Nature and Andalou Naturals.
Shampoo — Frequently Asked Questions (FAQ)
Q1：What is the difference between shampoo water and shampoo?
“Shampoo water” (洗頭水) is the everyday HK name; shampoo products are the retail term. Both clean scalp and hair — choose by formula.
Q2：How do I know which shampoo suits me?
Check scalp first — oily, dry or sensitive. Oily scalps suit clarifying formulas; sensitive scalps prefer fragrance-free; 15 options.
Q3：Which shampoo is best for an oily scalp?
Oily scalps suit deep-cleansing, tea tree or lemon tea tree formulas; 15 options are available. See a doctor if redness or itching persists.
Q4：What shampoo helps with flakes?
Tea tree and rosemary formulas are a common start; tea tree shampoo comes in 400 ml. See a doctor if flakes persist or come with redness.
Q5：Who should use a fragrance-free shampoo?
Fragrance-free formulas suit sensitive scalps or anyone reacting to scent. Faith in Nature’s fragrance-free shampoo is a 400 ml bottle.
Q6：What are SLS and sulfates, and does SLS-free matter?
SLS and SLES are common foaming cleansers that some find harsh. Faith in Nature’s brand page states no SLS or SLES; 15 options are stocked.
Q7：Which shampoo should I use after colouring?
Choose a colour-repair formula, wash with cooler water and reduce washing to slow fading. One colour-repair shampoo here starts at HK$68.
Q8：Do I need to wash my hair every day?
Wash as needed: oily scalps can wash daily; dry or sensitive scalps may prefer every other day. 15 formulas are available to match.
Q9：Can I use tea tree shampoo every day?
Tea tree formulas are plant-based cleansers, generally used daily as directed; tea tree shampoo comes in 400 ml. Stop if stinging appears.
Q10：Can shampoo stop hair loss or regrow hair?
Shampoo cleans hair and scalp; it cannot replace medical care for hair loss. See a doctor if hair loss or thinning continues — we stock 15.
Q11：How much do the shampoos cost?
This category has 15 shampoos priced HK$68–132, in bottles from 236 ml to 400 ml; the price shown on each product page is final.
Q12：What should pregnant women or children look for in shampoo?
Choose simple, fragrance-free formulas and check the label; pregnant women and children should consult a doctor first. Ask in our stores.
Q13：Where can I buy them in Hong Kong?
Order online or visit our Mong Kok and Macau stores; HK orders over HK$300 and Macau orders over MOP$200 ship free.
Q14：Is silicone-free shampoo better for oily hair?
Silicone-free formulas feel lighter, suiting oily or fine hair; dry hair may need conditioner. Check labels for dimethicone; 15 options.
